Love People More Than Cars !

I Fix Sales, Service, BDC, and CRM Breakdowns in Car Dealerships

Thomas Ieracitano
Digital Car Guy
Practical dealership coaching. No hype. No wasted motion.

The Problem I See Every Day

Most dealerships don’t have a people problem.
They have execution problems hiding inside daily operations.

• Inconsistent follow-up

• Missed or weak appointments

• CRM activity that doesn’t convert

• Managers stuck chasing instead of leading

• Salespeople “busy” but not effective

The result is simple: leaking profit, frustrated teams, and burned-out leadership.

What I Do (Plain English)

I help dealerships clean up sales, BDC, and CRM processes so:

• More appointments show

• More opportunities close

• Managers manage less chaos

• Teams execute consistently

• Results stick after I leave

No extra headcount.
No unnecessary tech.
No motivational noise.

 

 

How I Work

My approach is simple, practical, and dealership-tested:

1. Diagnose what’s actually broken

2. Fix the process gaps killing execution

3. Coach managers and teams to run it correctly

4. Lock it in so it doesn’t fall apart next month

I don’t overwhelm stores.
I simplify them.

Where I Make the Biggest Impact

• Sales process creation/suggestion, then execution

• BDC and Internet lead handling

• Appointment setting and show rates

• CRM usage that actually produces results

• Manager accountability and daily rhythms

If it touches the customer or the CRM, I’ve seen it—and fixed it.

Why Dealers Call Me

• Decades in the car business

• OEM, vendor, and dealership experience

• Still working in real stores, not theory

• Direct, honest, and practical

• I’ll tell you if I can’t help

I don’t sell programs.
I solve problems.

 

 

Let’s Have a Real Conversation

If your team is working hard but results aren’t matching the effort, we should talk.

“We’ll have a real conversation.
If I can help, I’ll tell you how.
If I can’t, I’ll tell you that too.”

Thank you,

Thomas Ieracitano

Call (229) 251-2462 call or text

Email Thomas@DigitalCarGuy.com